Common Problems of Keurig Coffee Makers (and troubleshooting tips) Common Problems of Keurig Coffee Makers (and troubleshooting tips) Hot

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103 results - showing 51 - 75 1 2 3 4 5
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Commented by Robert Chatigny    December 27, 2012

coffee tastes like plastic

We recently received a Kureg as a gift. After the setup process we had a cup of coffee. Tasted like plastic like the old Mr Coffee's. Figured because it was new, so gave it a little time. After a dozen cups, the taste is still there. Any suggestions on how to get rid of the plastic taste. The maker runs fine and whips up a cup in no time, but tastes like uuuugh.......Rob

Commented by nicole    December 31, 2012

ms

coffee machine vibrates a lot when pulling water into chamber,yesterday it actually stop brewing and went back to heating,lift off handle then all water came out.Called c.s i did the de-scale like she told me and today i did the paper clip thingy,still making that horrible noise, i've only had it for one yr this Dec,any one else has the same problem? did you find a solution? please help.Thank you.P.S my de-scale light never came on yet.

Commented by Dan    December 31, 2012

DON'T BUY KEURIG!!!

Attention Keurig Coffee Maker Users, After owing my coffee maker for two years it decided not to work properly. It started to dispense less coffee and the descale indicator came on. I did everything that Keurig said to do and to no avail it still does not work properly. Then I called Keurig to see if I can send my coffee maker to them to be fixed, unfortunately the answer they told me infuriated me, they told me its out of warranty which is understandable but the darn thing is not repairable including all of their products that they sell, they offered to sell me a new one for $79.00, what pisses me off I spent $150 for the darn thing and all they can do is offer a new one at half the price how pathetic. When I buy something I expect it to last at least 5 years not 2 years and secondly they are not repairable. I told Keurig no thanks I will never use their products again. Time to go back to the cheapo coffee makers. DON'T BUY KEURIG!!! Please share this if anyone else has had the same experience.

Commented by grant    January 01, 2013

Keurig won't turn on

I have had two Keurigs. They were both faulty. The first one wouldn't brew and the second now won't turn on. This product is a piece of crap.

When you call and complain all you get is a run around. They try to sell you a new one, at a discounted price, instead of standing behind their product. If you resist they offer to throw in a free box of coffee, or two, if you continue to resist. Do yourself a favor, throw the damn thing in the garbage. The new one will be just as big a headache.

Commented by Michael    January 05, 2013

Sadly disappointed

I was very happy when I received my kuerig as a Christmas present as I had used one while visiting my Mom. WE have used it for a week and I looked forward to a great cup of coffee every morning. Now it does not work. 1st it didn't dispense water. I emptied the water manually and now the water won't drop from the resivor.

Commented by karen    January 05, 2013

Ms

We have the mini Keurig maker and are similar problems as the ones on this site. Water is poured in but only about 2 ozs. come out. Have cleaned, turned on & off, run vinegar through. Nothing has worked. Any other suggestions?

Commented by Jeanne    January 07, 2013

luckycanuks

I just got a Keurig for Christmas. It is now January..I am getting very watery coffee. I have not changed the setting for the amount of water I want. My cup is overfilling now. Has anyone experienced this?

Commented by JAMIE    January 16, 2013

THERE HAS GOT TO BE AN EASY FIX

I HAVE OWNED MY KEURIG FOR ABOUT A YEAR. SINCE THEN IT HAD CLOGGED ON ME SO I STARTED MAKING SURE THAT I CLEAN THE NEEDLE OFTEN. YESTERDAY IT STARTED READING DE-SCALE. SO I LOOKED UP HOW TO DO SO ON THE KEURIG WEB PAGE AND IT WILL NOT WORK. MY KEURIG WILL ONLY ALLOW ABOUT TWO OUNCES OF WATER TO COME OUT. I EVEN REMOVED THE NEEDLE ALL TOGETHER. I NEED A SOLUTION. MY DAY HAS BEEN TERRIBLE WITH NO COFFEE. FOR $185 THIS IS NOT WHAT I DESERVE OUT OF MY PRODUCT.

Commented by cheryl conroy    January 17, 2013

Blinking lights

All the lights keep blinking and I cannot turn it off, I have to unplug it. What is happening? One day I came home from the store and coffee was all over the counter and the coffee maker was running by itself. The power button would not work so I had to unplug it. When I pluged it back in all the lights were flashing. I need my coffee. Please hepl me.

Commented by sally hayden    January 19, 2013

ms

I am having trouble using the basket for making your own flavor-it comes out very weak & usually has grinds in it. It doesn't overflow, but the water drips all over the outsides of the filter

Commented by Cathy    January 22, 2013

Coffee drinker

My Keurig was not filling my cup, watched the video, tried cleaning the needle and it's working!! Thaks for the pointers!

Commented by Veronica Simms    January 22, 2013

Keurig Coffee Maker

This is my second coffee maker in 2 years, the first one I was only getting half cups of coffee, I returned it and received another now this one is shutting off between brews, all the lights start blinking when I reset it so I have to pull the plug. I would never recommend this type of coffee maker for anyone to purchase.

Commented by Doug    January 24, 2013

Won't brew

Keurig does everything right, but doesn't put anything in my cup. The machine seems to opperate normally until it's comes time to fill the cup. At theat time, I can hear a motor or pump running and the sound of trickling water, but nothing ever comes out. Then everything locks up until I unplug it and start all over. Then the same thing happens.

Commented by Francisco Chaidez    January 26, 2013

Revolution Racing

My Keurig is a model#8155 it does not heat water anymore. What can I do? Tell me you stand behind your product. I replaced my old coffee maker which is a toastmaster 12 cup coffee maker and I had it for 7 years.
Can my keurig be fixed.

Commented by Susan    January 29, 2013

Missing my coffee

My keurig will not turn on. It seems to have shut down on it's own and the switch will not turn it back on. I have unplugged, replugged, play with the switch, removed the water......it is just over a year old...not sure what to do with it
Thanks

Commented by Tom deLorge    January 31, 2013

Slam-Dunk Fix

My Keurig Platinum stopped pumping water and the "DESCALE" notice came on. I use filtered water so I did not think descaling was really the issue, plus it can't be descaled if its not pumping. I tried the paper clip in the needle and compressed air methods to no avail, and declared it a loss. I like to dissect broken appliances so I unplugged it to take it apart, and when I turned it over it slammed into the granite counter and dropped into my empty sink. I heard a little burp from the unit, so decided to try it again. It worked perfectly! SLAM-DUNK!

Commented by Bill Petersen    February 04, 2013

retired

I got confirmed power to the coffee maker but it will not turn on, no lite, nothing works even when I cycle the on and off button. no lites at all. what gives? Did the little circut board inside the body of the maching go South.

Commented by Bill Petersen    February 04, 2013

owner

Got one of your coffee makers and it's about a year old. It will not turn on even tho I have an established power source for it. Using the on/off button or power button as you call it is totally inop. No lites nothing. Even when I cycle the power it still is dead. What could be the problem? Did the little circut board inside the maching short out? Please let me know what could be causing this.

Bill

Commented by Linda    February 05, 2013

Ops Mgr

Our brewer at work will make coffee, but just recently when you brew the cup and then open the lid ... water and grounds have "backed up" into that part of the machine. The coffee is still strong but it's a MESS every time you open the lid after brewing. Help! Anyone have this problem?

Commented by Susan    February 05, 2013

Sick of Keurig

I bought this thing one year ago and have hardly used it lately due to being in the hospital for 3 months. Mine is just the play old Keurig w/out all the bells and whistles. I have most of the same probles; won't brew a full cup, water won't come through, K-cups packed too tightly, if I rin just water thrrough w/out K-cup, water runs through fine. I've tried all of the above but to no avail. It ends up not working at some point and I'm back to square one. What a waste of money and K-cups. I will never purchase one of these again.

Commented by Gilbert    February 06, 2013

homemaker

Lerge hole in coffee cup and
coffee graines in coffee

Commented by AL    February 07, 2013

Here we go again

This time my Keurig has a bottom needle problem. It must be dull or something. It sometimes will penetrate the bottom of a K Cup but, most times..no. You can imagine the mess it makes. A temp fix is to manually make a hole so I can have my morning coffee. Do these needles ever need replacing or something. I need a permanent fix to this quitely. I have the Elite model.

Commented by george strickland    February 09, 2013

consumer

boy does this company have a lot of nerve,selling a cofeemaker for 10 times the price of an ordinary brewer,and making a piece of crap in china,it would be overpriced if they made a quality product here in america but a crappy chinese product that usually lasts a year is crazy i hope they come to their senses and starts building a good product,they make a fortune on the cofee alone,then stick you with a piece of junk,i dont know of another product thats so overpriced as this is,

Commented by bookmDanno    February 11, 2013

on/off timer doesn't work

I have the platinum programmable unit. Just exchanged it few days ago because the on/off time wouldn't always work. Now this one just did the same thing this morning. I'll be exchanging this one as well. Has anybody else had the problem where the timer didn't turn the unit on when it's supposed to? 2 of these in a row with the exact same problem is a little odd. Sorry, but for $175, the timer's going to work or they're going to get it back.

Commented by Lisa    February 16, 2013

OMG!!!

My Keurig coffee maker will not turn on. I shut it off every night and one morning it won't turn back on. It is only about a year old. I wouldn't think something like this would happen. Any suggestions????

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