Keurig Answers coffee maker not working

coffee maker not working Hot

I have a Keurig brewer and when I plug it in the only responce on the screen is AUTO SET OFF. The brewers does nothing else.  It did work for alittle while but one morning it just did nothing just AUTO SET OFF.  Whats wrong and can it be fixed?

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coffee maker not working 2011-12-28 16:46:13 Mac Slingerlend
Commented by Mac Slingerlend    December 28, 2011


Same issue, worked 2 weeks, now says brewing and shuts off.

Same issue, worked for 2 weeks, now says brewing and shuts off.
coffee maker not working 2013-07-27 14:56:14 Christine Bailey
Commented by Christine Bailey    July 27, 2013

Coffee Maching won't Brew

When I press the brew button, the screen says the coffee is brewing and nothing happens. I turned if off and on several times. The water is heating up, but no water comes out, so I cannot even brew without a Kcup to try to unclog the water lines.

coffee maker not working 2011-12-04 15:16:32 Lindsay
Commented by Lindsay    December 04, 2011


I am having the same issue. If anyone knows how to fix this, I'd appreciate your response!

coffee maker not working 2011-12-07 21:00:49 lois lamping
Commented by lois lamping    December 07, 2011

special edition coffee maker

the coffee maker goes thru the first three steps - then nothing??? It worked fine for the first month. Can we get it replaced or repaired?

coffee maker not working 2012-01-11 15:56:51 Kathleen
Commented by Kathleen    January 11, 2012


We've had our Keurig for 1 year and it just stopped working. The outlet is fine. Nothing lights up, pushing the buttons does not do anything.

coffee maker not working 2012-05-05 13:23:40 janet Ervin
Commented by janet Ervin    May 05, 2012


My kuerig will not turn on, worked fine when I went to bed now nothing. checked the outlet and it is fine. I have an 860 and it is a little over a year old.

coffee maker not working 2012-05-23 15:28:01 Joyce
Commented by Joyce    May 23, 2012

Coffee maker quits working

Four people in my office are having the same problem. Our Keurig says brewing on the display but no water comes out. After researching the problem from blogs online, I tried reseating my water reservior and can sometimes get about 1/2 a cup, but then I have to turn the unit off to restart as the brewing state does not complete. I was almost ready to buy a new one thinking mine was defective, however, now that I have discovered so many defective units, I am not convinced this is a reliable product.

coffee maker not working 2012-08-19 04:20:06 Barb McMeen
Commented by Barb McMeen    August 19, 2012


My Keurig is about 1 1/2 years old. It has suddenly stopped working although the outlet is fine. It does not light up at all and I have checked the cord and nothing is loose. Nothing happens when I push any of the buttons.

coffee maker not working 2012-09-05 19:45:52 Cindy
Commented by Cindy    September 05, 2012


I,too, am having same problem -- sometimes the B60 works and sometimes it does not. I called Customer Service -- cleaned the needle area w/paper clip which seemed to work for about a week. The next time this happened, I descaled (even though machine had not indicatead it was needed). This time it worked for about a week -- today I have had the same problem. I turn it off, unplug from receptacle -- retry. I have had this B60 for two years; however, we are seasonal. Thus, it took about one year's actual use to encounter this problem. Does anyone have any other suggestions????

coffee maker not working 2012-10-21 18:50:51 Kay Whelchel
Commented by Kay Whelchel    October 21, 2012

Adm. Clerk

HUM! I am an on the go person and the Keurig is great when it works. The light display where the clock is will turn on when I turn on the coffee pot, then with a couple seconds, the light goes off and the coffee pot will not work.....I purchased another one and I can tell the quality is not as good. It seems to me cheaper parts are used on the new Keurig....what is up with that and how long will this one work before the cheap parts go out? The price of the Keurig's are very costly and show be a better quality.

coffee maker not working 2012-11-26 16:26:25 Christine palmerton
Commented by Christine palmerton    November 26, 2012


Coffee maker not lighting up to show its on or working at all. Plug is fine.

coffee maker not working 2013-04-27 00:33:54 Jimmy Clemons
Commented by Jimmy Clemons    April 27, 2013

Keurig stopped working

Blue light never comes on. How do I remove the fill resevoir?

coffee maker not working 2012-12-23 14:34:33 lisa
Commented by lisa    December 23, 2012

keurig not working

my keurig special edition is not working, made one cup of coffee and then went back later to make another and will not turn on there is no lights, nothing i pulled the plug out and plug it back in and still there is nothing

coffee maker not working 2012-12-29 14:35:59 Tom
Commented by Tom    December 29, 2012


Your coffee maker makes ONLY SMALL cups despite repeatedly re-selecting the cup size desired, in fact it will remain on the BREWING cycle with NO additional coffee being brewed. I need to shut off the maker and raise the cup lid and re-select the cup size and despite the large cup it will once again ONLY brew a small cup. The brewer has been maintained very clean and i believe the computer within the machine is defective.

coffee maker not working 2012-12-30 23:52:05 Rose
Commented by Rose    December 30, 2012

blue light works but no coffee

my blue light comes on, ( only the large cup) but I can't get coffee

coffee maker not working 2013-01-06 00:29:31 Mrs L
Commented by Mrs L    January 06, 2013


Does anyone have an answer? My Keurig is one year old and just stopped working. No lights. Outlet is fine. I see that this seems to be a common problem. Surely the company would not design a machine that quits after one year!

coffee maker not working 2013-01-13 19:00:30 Barbara Sanders
Commented by Barbara Sanders    January 13, 2013

keurig not working

My Keurig turns on but once you add water and coffee and hit brew, it sounds like it wants to start but nothing happens but a grinding noise?? can this be fixed?

coffee maker not working 2013-01-17 15:19:17 Kristan
Commented by Kristan    January 17, 2013


My Keurig puts out half cups, smaller than half cups repeatedly. I have descaled and descaled and descaled. I've used a gallon of vinegar. I might get one good cup and then right back where we started from. Seems like repeated problems are an issue with these by looking at the comments.

Does anyone know if Keurig actually addresses these complaints?

coffee maker not working 2013-01-28 20:27:31 linda
Commented by linda    January 28, 2013


I am about ready to descale with a sledge hammer. Have cleaned needle with paper clip, made about half a cup, now nothing. Very disappointed with the Keurig.

coffee maker not working 2013-01-30 06:01:48 Susan
Commented by Susan    January 30, 2013


My coffeemaker is now only brewing a very small amount and then stops. Any ideas?

coffee maker not working 2013-02-09 22:23:07 Jean
Commented by Jean    February 09, 2013

Owner of Keurig

coffee amker isn'y pumping water up to brew

coffee maker not working 2013-02-10 02:49:51 bev
Commented by bev    February 10, 2013

unhappy consumer

all the lights on the coffee maker are on and they won't turn off. Machine won't produce coffee. What
can be done?

coffee maker not working 2013-02-12 14:25:39 ken massey
Commented by ken massey    February 12, 2013

Defective coffe maker

my Keurig coffee maker quits as I press the flashing light. Can you help me?

coffee maker not working 2013-02-12 14:25:40 ken massey
Commented by ken massey    February 12, 2013

Defective coffe maker

my Keurig coffee maker quits as I press the flashing light. Can you help me?

coffee maker not working 2013-04-08 01:32:29 M
Commented by M    April 08, 2013


Keurig coffee maker will not turn on. The coffee maker will not turn on when you hit power and maker is a year old. Worked fine the day before.
If this is all you get for the price, it is not worth it.

coffee maker not working 2013-04-12 01:31:07 Roy burger
Commented by Roy burger    April 12, 2013


Turned pot on and display says prime what's up

coffee maker not working 2013-04-15 01:05:00 norma
Commented by norma    April 15, 2013

pours out water

turn button on in back water just comes out wont evn brewer to warm water what to do help

coffee maker not working 2013-05-14 17:42:24 Unhappy
Commented by Unhappy    May 14, 2013


I bought my B60 Keurig in April 2011 and have left it plugged in ever since, since I make coffee every morning. I de-scale it on a regular basis. Yesterday, I noticed that the blue light was off, tried a different outlet or two, but could not get the brewer to come on. I've read all the comments others with te same problem have left--there are apparently no answers from the tight-lipped Keurig merchants. I miss my coffee and have made a substantial investment. Come on Keurig, give us the fix!

coffee maker not working 2013-07-03 15:49:37 tyler
Commented by tyler    July 03, 2013

never did that but i know how to solve the problem

mine never did that but i think that if you unplug the brewer for 30 seconds it will work perfect

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