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Keurig Guides Common Problems of Keurig Coffee Makers (and troubleshooting tips)
 

Common Problems of Keurig Coffee Makers (and troubleshooting tips) Common Problems of Keurig Coffee Makers (and troubleshooting tips) Hot

While Keurig single serve coffee brewers are praised for their convenience and great tasting cups of coffee, there are some common problems with the Keurig coffee makers. Luckily, most of the problems can be solved with easy fixes! Try these quick fixes for Keurig’s common problems:

(Still have a questions about Keurig? Visit our Keurig Q and A section for more Keurig Troubleshooting answers >>)

  • Coffee Grounds in the Cup: Coffee grounds may have gathered in the exit needle from a K-Cup. To clean the needle, follow these steps:
  • Clogged Water Line: One of the most common complaints about Keurig brewers are the thin water lines that can become clogged with debris. If little or no coffee is produced when you brew, this is a key indicator that you may have a clogged water line. Try running cups of water through the brewer a few times without a K-Cup to flush out the debris. Also, try cleaning around the needle the punctures the K-Cup where coffee grinds and debris can build up.
  • Mineral Build-Up: Cleaning your Keurig Coffee Maker is necessary to keep coffee tasting good and your brewer running smoothly. When calcium mineral builds up in your Keurig machine, a descaling indicator light will appear to let you know that it’s time to descale your brewer. To accomplish this, Keurig sells Brew Rite Cleaner that is run through the machine with water to clear out any mineral deposits. Another common fix is to run a cup of vinegar through the brewer to clear out the mineral deposits, followed by several cups of water to flush out the vinegar. It is recommended that you descale your brewer at least once every six months.
  • Shutting Off: A commonly reported problem with Keurig brewers is that they sometimes shut off unexpectedly between brews. Instead of turning the brewer off and then back on again each time this happens, remove the water reservoir and drop it back in place. During brewing, the magnet that is in the reservoir can become dislodged by the vibrations of the machine. Try this quick fix to return the magnet to the proper place.
  • Keurig Coffee Maker brew a partial cup: (note: before you start troubleshooting please turn OFF and turn back ON your brewer first, then follow steps below)

    1. The removable water reservoir was removed during brewing. Place the water reservoir back onto the Keurig Brewer and perform a cleansing brew without a K-Cup.
    2. Check exit needle it can be clogged by coffee grounds or cocoa mix.
    3. Descale Keurig Brewer.

 

Other Problems and Solutions:

  1. How do I "Prime" my Keurig? - see Answer
  2. Why am I getting grounds in my cup? - see Answer
  3. Why the blue light in the removable water reservoir is blinking at Keurig?  - see Answer

If these quick fixes for common Keurig problems don’t work, refer to Keurig’s website (Help & Support section) for user guides for each brewer. Additional information on operating your brewer can be found on the site, as well as customer support contact information.

 Exclusive Video: Free Extended Warranty on your Keurig Coffee Maker with Cafe Express Coffee Club

NOTE: If you’re a Café EXPRESS member, your Keurig brewer is under warranty for the lifetime of your membership. Visit Green Mountain Coffee for more details.

User comments

Comments*
 
Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-02-08 19:49:44 j.caucino
Commented by j.caucino    February 08, 2012

keurig coffee maker

mater does not brew ..water does not enter maker

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-02-10 20:16:22 Mary Ann Schick
Commented by Mary Ann Schick    February 10, 2012

house wife

MY KEURIG COFFEE MAKES A LOT OF VIBERATING NOISE WHEN IT IS SUCKING UP THE WATER TO MAKE A CUP OF COFFEE IT IS ABOUT 3 YEARS OLD .WHAT CAN I DO IS THERE ANY THING THAT I CAN DO FOR THE NOISE ?THANK YOU

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-02-14 21:57:31 Jane E.Gray
Commented by Jane E.Gray    February 14, 2012

housewife

I purchased my Keurig from QVC with gift cards received from my family last Christmas (2010). I had wanted a Keurig but could not afford one myself. It worked well for one year; then I had problems, only brewing 1/2 cup or less. I de-scaled it when alerted, and it was monthly recently. Today, as I was attempting to descale with vinegar, nothing came out when the brewing cycle was attempted. I also used the "paper-clip" method to clean the 3 holes as suggested on video on the computer, but to no avail.
I'm wondering if the average life of a Keurig is one year? Can I try something else, or must I toss it?
I'm very disappointed and would not recommend this product again.

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-03-01 22:20:05 Joann Weiland
Commented by Joann Weiland    March 01, 2012

Water has metallic odor when heated

New Keurig - heated water has an odor that smells metallic to me.

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-03-11 17:24:31 Fred
Commented by Fred    March 11, 2012

?

I fixed mine by just unplugging. When I went to make coffee, it gave half cups, or took 5 minutes to make a cup, or kept coming up descale. Out of frustration I unplugged it for the night and the next morning it worked fine. It has worked great ever since I started leaving it unplugged after i am finished making coffee.

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-03-21 20:41:35 JANET HECK
Commented by JANET HECK    March 21, 2012

Business Owner

I PURCHASED MY KEURIG 1 MONTH AGO THREW AWAY THE BOX.I have used it a few times however,upset that ther are only 4 oz and 8 oz cups...What were they thinking.Today people dring from mugs 8 and 12 oz.IS it to late to return it for the larger model or is that also small amounts also?Please do something about this.Very pricey to only brew a small cup especially foe us coffee lovers.

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-04-01 13:41:53 Lou Thomas
Commented by Lou Thomas    April 01, 2012

owner of crap

i have had 4 of these total, the first one lasted 3 years. the next one lasted a year and the 3rd one for 10 months. Now the new one shuts off and make half cups. it has not had time to do any of these thing like scale or anything else.
I WILL NOT BUY AN OTHER ONE THEY CAN KISS MY BUTT. You made a good unit to begin with now they are crap, you went the way of every other company...greed.

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-05-04 14:28:31 joseph trippe
Commented by joseph trippe    May 04, 2012

clock problems

I PURCHASE AKEURIG MODEL b79 ON 02/26/2012 I SET THE CLOCK TO TURN ON THE BREWER FOR 7AM TO GO ON AND I SET TIMER TO GO OFF AT 7PM IT WORKED GOOD FOR 3DAYS THEN IT STARTED TO STAY PASSED 7PM AT WHICH I SHUT IT OFF MANUELY THE NEXT MORING AT 7AM THE BREWER WENT AS NORMAL BUT SHUT DOWN AT 3PM IN THE AFTHERNOON IREPROGRAMEND THE CLOCK AGAIN TO NO SUCCESS IT GOES ON AT 7AM BUT SHUTS AT ITS CONVIENCE

Common Problems of Keurig Coffee Makers (and troubleshooting tips) 2012-05-15 03:51:19 Len Fox
Commented by Len Fox    May 15, 2012

Mr.

We purchased our Keurig coffie maker from Sears in Victoria B.C. Canada in Febuary 2011. It worked well until June 2011 and then it quit. We returned it to Sears in Prince George B.C. and they replaced it. This one is now less then 1 year old and it has quit. I believe that the pump has stopped working as it make a sound as though the impeller is not turning if it has one. Where can we return this one?

 
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