While Keurig single serve coffee brewers are praised for their convenience and great tasting cups of coffee, there are some common problems with the Keurig coffee makers. Luckily, most of the problems can be solved with easy fixes! Try these quick fixes for Keurig’s common problems:
(Still have a questions about Keurig? Visit our Keurig Q and A section for more Keurig Troubleshooting answers >>)
How do you obtain warranty service for my Keurig Coffee Maker? Use following resources to obtain Keurig Warranty
1. Green Mountain Coffee’s Extended Keurig Brewer Warranty
2. Keurig.com - Warranty Information
- Coffee Grounds in the Cup: Coffee grounds may have gathered in the exit needle from a K-Cup. To clean the needle, follow these steps:
- Clogged Water Line: One of the most common complaints about Keurig brewers are the thin water lines that can become clogged with debris. If little or no coffee is produced when you brew, this is a key indicator that you may have a clogged water line. Try running cups of water through the brewer a few times without a K-Cup to flush out the debris. Also, try cleaning around the needle the punctures the K-Cup where coffee grinds and debris can build up.
- Mineral Build-Up: Cleaning your Keurig Coffee Maker is necessary to keep coffee tasting good and your brewer running smoothly. When calcium mineral builds up in your Keurig machine, a descaling indicator light will appear to let you know that it’s time to descale your brewer. To accomplish this, Keurig sells Brew Rite Cleaner that is run through the machine with water to clear out any mineral deposits. Another common fix is to run a cup of vinegar through the brewer to clear out the mineral deposits, followed by several cups of water to flush out the vinegar. It is recommended that you descale your brewer at least once every six months.
- Shutting Off: A commonly reported problem with Keurig brewers is that they sometimes shut off unexpectedly between brews. Instead of turning the brewer off and then back on again each time this happens, remove the water reservoir and drop it back in place. During brewing, the magnet that is in the reservoir can become dislodged by the vibrations of the machine. Try this quick fix to return the magnet to the proper place.
- Keurig Coffee Maker brew a partial cup: (note: before you start troubleshooting please turn OFF and turn back ON your brewer first, then follow steps below)
1. The removable water reservoir was removed during brewing. Place the water reservoir back onto the Keurig Brewer and perform a cleansing brew without a K-Cup.
2. Check exit needle it can be clogged by coffee grounds or cocoa mix.
3. Descale Keurig Brewer.
- "Prime" error on Keurig Coffee Maker: Keurig Single Serve Coffee Brewer is displaying a PRIME message, or ADD WATER despite having a full reservoir
- "Remove a Plastic Taste from a Keurig Coffee Maker?:
Other Problems and Solutions:
- How do I "Prime" my Keurig? - see Answer
- Why am I getting grounds in my cup? - see Answer
- Why the blue light in the removable water reservoir is blinking at Keurig? - see Answer
- Visit our Keurig Q and A section to see all Keurig Coffee Makers Problems and Troubleshooting answers >>
If these quick fixes for common Keurig problems don’t work, refer to Keurig’s website (Help & Support section) for user guides for each brewer. Additional information on operating your brewer can be found on the site, as well as customer support contact information.
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